东方海外物流(中国)有限公司广州分公司
地址: 广州市天河区林和中路8号海航大厦13楼
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微招聘
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公司概况
公司规模:500—1000人
注册资金:500万-1000万
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物流客服协调员(2人)所属部门:不限职位类别:采购/仓储/物流职位性质:全职更新日期:2013/9/23截止日期:2013/12/22工作经验:1-2年专业要求:学历要求:大专性别要求:不限年龄要求:18-35岁婚姻状况:不限招聘人数:2人外语要求:英语外语水平:良好(四级)粤语要求:不限国语要求:电脑水平:良好户口要求:不限资薪范围:15000--20000工作地点:中山简历语言:中文职位描述Job Sepctrums:
1.Receive the customer''''''''s standing order;
2.Ensure to fulfill the requirement by customers, include trucking arrangement, shipping plan, cost est;
3.Communicate with trucking agents to ensure booked trucking available;
4.Input the system accurately and efficiently to arrange the transportation plan;
5.Arrange to pick up the cargoes from customer and trace the status by cooperated with OPS teammates;
6.Get the relevant container no and seal no and provide information to CLIENT;
7.Trace the sailing date and inform customers for any change, negotiate with clients for solution if customers can not accept the change;
8.Cooperate with teammates in destination and make sure the cargo will be delivered as per customer''''''''s request;
9 Problem Solving assist with problem identification and solution generation. Identifies and responds to changing needs of the customer.
10.Read and reply daily E-mail and follow up phone inquires and prepare regular APVfor vendor and submit to supervisor;
11.Request F&A to issue invoice to customers, and help to push the payment in case of necessary and be willing to support local Value added service such as trucking etc proactively.
Requirements:
- College or university graduates.
- Good experience and knowledge in managing International logistics shipments
- Ability to comment on customers'''''''' operation guides, plan and set up working procedures
- Able to lead a team to implement procedures and deliver satisfactory services
- Detail-minded, organized, proactive, helpful, friendly and able to work under pressure and workload
- Good written and spoken English, good understanding and communication skill
Familiar with Microsoft word / excel. Prowerpoint .
职位描述:
根据客户出货订单确保满足客户的运输计划和成本要求。
- 负责货物运送计划操作, 准确录入系统,
- 安排货物运输及跟踪; 及时向客户更新相应的货运信息
- 与客户的沟通及解决客户投诉;
- 提单的核对及价格的确定;
-与目的港同事协作,按客户要求完成货物运送。
-回复客户的日常邮件和电话查询, 准确、及时提供客户要求的报表;
-按时向财务申请开列票据以便费用尽快结算。 并主动提供其他增值服务
职位要求:
-大